A pleasant surprise and not what I expected from a CIO Conference. It was a nice change of pace to focus on softer skills vs the traditional technology initiatives. It was a great Forum with a more personal approach.

Jess Walpole, VP, Global Information Security & IT Operations - Lincoln Electric

It's the best must attend event in your hometown.

Skozlowski, CIO - Cuyahoga

I have attended many CIO events in the past year and this was the most impactful. The content was relevant to the format encouraged networking.

dbain, CIO - Invacare

The CIO Conference got me to think about the BIG issues. I was able to 'get out of the weeds' where I spend too much of my time, unfortunately.

Ryan Conolon, CIO

Premier Connects CIO Forum in Cleveland was refreshing. Premier Connects gets it, it's not just about the technology, we're all human. Great one day event.

tdmullis, CIO - Babcock


Welcome & Introductions

Opening Keynote Enabling the Remote Workforce

  • Moderator
    Gary Sorrentino, CIO Advisor, Zoom Video Communications
  • Panelist
    Phyllis Teater, CIO, The Ohio State University Wexner Medical Center
  • Panelist
    Sue Workman, VP & CIO, Case Western Reserve University
  • Panelist
    Harry Moseley, Global CIO, Zoom Video Communications
  • Panelist
    Simon Lin, Chief Research Information Officer, Nationwide Children’s Hospital
  • Panelist
    Anthony Joy, CIO, Cleveland Metroparks
The Coronavirus pandemic has created urgency for many organizations to shift most levels of workers to virtual workers. In order to keep organizations functional during the rapid change, technology leaders were forced to deploy solutions that allow virtual workers to be productive and secure.

Join your CIO community as they discuss:
· How they enabled this rapid change and how they are supporting their virtual workers
· How they overcame traditional security barriers
· The ways they are still learning and adapting to this new way of working

General Session Seize the Opportunity: Using the Downturn to Create Traction and Strengthen Competitiveness

The pandemic brought the world to a stop, but levelheaded executives aren't resting. After a global transition to work-from-home accomplished over a matter of weeks, many leaders are already looking to the post-pandemic world – grappling with a recession, shattered supply chains, economic uncertainty, and consumer unease. In response, IT organizations are looking to tune up by re-imagining their budgets, ridding themselves of superfluous systems, and accelerating adoption of critical capabilities. But what are the areas that count? Where can IT make the most difference in a post-pandemic world? After enabling an unprecedented change in the way people work, how can IT make use of its new clout to lead and fast-track needed changes in the enterprise?

In today's virtual session, IDC's Joe Pucciarelli, Group Vice President of IDC's IT Executive Program and a leading CIO will take a deep dive into the following questions:

How will decisions you are making now impact future IT and technology capabilities within IT and across the organization?
How should you revise your business/IT project plan? What timelines should you be using: the rest of 2020, into 2021, or 2022?
What changes do you need to make to your budget planning? In what ways have you already adjusted the budget?
How have your cybersecurity planning, implementation, and budget changed? What changes should we still be making?
What tools or information — scenario planning, data sources, internal surveys — are you using to plan for the future?
Find out what your peers are doing to adapt to and take advantage of the "next normal." Explore the challenges that are on every IT executives' mind, and come away with insight, answers, and a path forward.

General Session Humanizing Your Company Through Empathy, Resiliency, and Optimism

There’s no doubt that the COVID-19 pandemic is disrupting life as we once knew it. Now more than ever, individuals are seeking comfort in what is arguably the most unsettling crisis of the past decade. Regardless of your company’s size, scope, mission, or culture, there’s an opportunity for each of us to play a role in being of service to those around us, be they our family members, colleagues, or community members. When optimism is balanced with realism, and vulnerability is balanced with a steady hand, we can each make a difference. In this session, I’ll share how I’ve witnessed individuals making a difference at an organization that operates on the global stage.

General Session Digital Engagement in the time of Quarantine

  • Jane Alexander, Chief Digital Information Officer, The Cleveland Museum of Art
The Cleveland Museum of Art's temporary shift to a virtual presence brought on by the global pandemic provided us with an opportunity to connect with our audiences through digital experiences. By offering ways for visitors to virtually connect, CMA continues its mission of ‘creating transformative experiences for the benefit of all the people, forever’. With the CMA’s flexible API, integrated database systems, and comprehensive Open Access offerings, the museum can experiment and release unique and innovative tools. We wanted to do more than just move the museum experience online, rather, we wanted to leverage technology to bring art to those in similar circumstances, responding our changing needs in innovative ways. CMA has worked to create both fast-paced initiatives and long-lasting sustainable resources that will continue to stay relevant with what’s going on in the world.

Closing Remarks


Mobile App

Our mobile app allows you to view our information like never before! Get engaged with other attendees, view speakers and session details, get involved with group discussions, meet our advisory council and sponsors, and much, much more!

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How to Download Your Event App

  1. Open the Apple Store or Google Play Store and search for “Premier Connects”
  2. Download the App
  3. Launch the upcoming event in your city


This event is now a virtual event, Cleveland, OH 6-2-2020

Premier Sponsors

Premier would like to extend a special thank you to the 2020 sponsors of this event.